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Provision and Policy

Security Provision

1. Purposes and Data Collection Range

Pho Xinh homepage data collection includes: email, phone number, living address

2. Data Usage Range

The purpose of collecting data is for:

• Providing services to the customer
• Sending notifications about exchanging information between customers and Pho Xinh homepage
• Communicating and handling some special cases with customers
• Taking advantages of customers data besides confirmation and connecting purposes related to Pho Xinh homepage are not allowed
• Pho Xinh possesses fully responsibilities to collaborate and provide information of Members when receiving request from the Legal Representative include: Procuracy, the Court, Police Investigation Agency related to law violation acts of customers. Besides, no one possesses the right to violate customers’ information

3. Information Storage Time:

Customers’ personal information will be reserved until Pho Xinh receive cancel request from them. Apart from that, no matter what situation it is, customers’ personal information will be kept secret in Pho Xinh information system.

4. Address of Collect and Manage Customers’ Personal Data Party

HOANG NAM SERVICES TRADING CONSTRUCTION EXTERIORS AND INTERIORS COMPANY LIMITED
Business Registration Certification: 0302202186 – 1st Issued in: 15/01/2001
8th Issued in: 08/06/2018
Granting Agency: Ho Chi Minh City’s Business registration office: Department of Planning and Investment
Representative: Mr. Duong Quoc Nam
Business registered address: 81 Nguyen Thi Minh Khai, Ben Thanh Ward, District 1, Ho Chi Minh City

5. Mechanism of Resolving Complaints

All customers’ complaints and inquiries will be send via email: [email protected]

Pho Xinh Customer Service Department will receive customers’ complaints, depending on the nature and extent of the complaint then recommend some specific measures to assist customers

6. Commitment to Privacy of Personal Information of Customers

Customer’s personal information is committed to absolute confidentiality under the privacy policy of Pho Xinh. Data collecting and using is possible with the consent of customers unless there are other regulations promulgated by the law

Pho Xinh commitment:

• We will not use, transfer, provide of disclose to any third party about customers’ personal information without the consent of the customer
• In case of being attacked by hackers leading to loss of personal customer data, Pho Xinh will be responsible for informing to the authorities t promptly handle the situation and let the customer know what is happening at that moment.

7. Company Information

HOANG NAM SERVICES TRADING CONSTRUCTION EXTERIORS AND INTERIORS COMPANY LIMITED
Business Registration Certification: 0302202186 – 1st Issued in: 15/01/2001
8th Issued in: 08/06/2018
Granting Agency: Ho Chi Minh City’s Business registration office: Department of Planning and Investment
Representative: Mr. Duong Quoc Nam
Business registered address: 81 Nguyen Thi Minh Khai, Ben Thanh Ward, District 1, Ho Chi Minh City

8. Environmental Protection Policy

Pho Xinh is always aware of environmental problems and the safety of customers. This has become the signature culture and development style of Pho Xinh. We ensure to produce the most eminent and high quality products with distinctive style, but still keep a commitment to protect the environment.

We understand that our decisions are not easy to achieve, but we are going to try our best to implement those commitments. During the interior production process, from the import raw materials, production until packaging and delivery products, we always focus on 3T principle – they are: RE-USE, RECYCLING AND SAVING