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Delivery Policy

 

A:

Delivery fee is charged based on the value of products’ order form and applied depending on different area with various charging fee. Pho Xinh supports 100% shipping fee for order that not exceeds 20 kilometers in Ho Chi Minh city, Ha Noi, Da Nang and Nha trang. 

A:

After customer has successfully ordered from Pho Xinh, we will call in order to confirm customer’s order. 

Before delivering, Pho Xinh will contact to the customer to make an appointment about delivery time, our working frame is from Monday to Saturday.

A:

Time of delivery depends on what kinds of product ordered and delivery schedule of the company. If you have any urgent request, please dial us through this hotline 0937999997. Pho Xinh will respond every during our working hours.

A:

Customer is able to ask someone to receive the order. However, Pho Xinh needs to have the letter of authorization with customers’ signature including the information of authorized person  who can receive the order. 

Authorized person has the responsibility to check carefully and sign in the order form of product, in case the authorized person is not satisfied with the product, please note into the order form and inform us.

A:

Pho Xinh can deliver to most cities and regions in Vietnam.

A:

Customer can go to the following address in order to experience our products: 
+ Pho Xinh (Ha Noi)
Address:17 To Huu street (Le Van Luong extended), District Nam Tu Liem, Ha Noi
Tel: (024) 6666 0909 - (024) 2247 9999
Hotline: 0937 999 997 - 1800 799 997

+ Pho Xinh (Da Nang)
Address: 2 Nguyen Huu Tho street, District Hai Chau, Da Nang
Tel: (0236) 38 37 111- (0236) 36 90 111 
Hotline: 0937 999 997 - 1800 799 997

+ Pho Xinh (Nha Trang) 
Nguyen Tat Thanh boulevard, Phuoc Ha Hamlet, Phuoc Dong Commune, Nha Trang, Khanh Hoa Province
Tel: (025) 83711111 - (025) 83711118 
Hotline: 0937 999 997 - 1800 799 997

+ Pho Xinh (Ho Chi Minh city)
Address: 10 Mai Chi Tho street, An Loi Dong Ward, District 2 , Ho Chi Minh city 
Tel: (028) 351 99 997 - (028) 351 99 995 
Hotline: 0937 999 997 - 1800 799 997

A:

Pho Xinh vẫn sẽ hỗ trợ đổi trả bình thường theo chính sách nếu sản phẩm phát sinh lỗi kỹ thuật. Pho Xinh can still support customer to change or return the product as a policy if product arises any technical error.

A:

Before customer signs the confirmation, please check the quality of the product. However, if the installed process affected to product’s quality, feel free to dial us through this hotline 1900 9042. Pho Xinh will respond customer’s request in our working hours.

A:

Before accepting and paying for an order, customer has the right to ask our employees to check whether the product fits with order form information including quantity, type, color, form and integrity of product. 

After finishing the checking process, please sign in the confirmation form. In case customer is not satisfied with the product, please note into the order form and inform us.